Cancellations
Please contact our reservation team as early as possible if you need to cancel or change your stay. Cancellation charges depend on how many days before arrival the request is made and on the season.
Refunds
Eligible refunds are processed to the original payment method within the time shared by our team at the time of cancellation.
Weather & road closures
Mountain roads can close because of weather or landslides. In such cases our team will help you reschedule your stay.
Please review this sample policy and update it with your exact cancellation rules before going live.
